Shipping Policy

At Gtarlineyβ„’, we ensure a smooth delivery experience from the moment you place your order. Here's how we handle and ship your items efficiently.

Our Shipping Approach

Our products are designed with modern living in mind, combining style, convenience, and functionality. To reduce environmental impact and speed up delivery, many items are shipped directly from trusted manufacturers and regional fulfillment centers. This allows us to:

  • Deliver high-quality home products reliably

  • Keep prices fair, without inflated retail markups

  • Minimize packaging waste for a more sustainable process

We appreciate your understanding as we strive for eco-friendly shipping.

1. Order Processing & Shipping Costs

Every order is carefully processed.

Processing Time:
Please allow 2–5 business days for order review, quality checks, and packaging.

During High-Demand Periods (Holidays, Promotions):
Processing may extend up to 6 business days.

Shipping Fee:
Flat rate of $6.99 on all orders, regardless of location.

2. Estimated Delivery Time

Delivery times depend on your location and fulfillment center used. These are estimated times:

  • United States: 8 – 14 business days

  • Canada / UK / Australia: 10 – 16 business days

  • Other International Locations: 14 – 21 business days

Please note: High-volume seasons or customs can slightly affect delivery times.

3. Tracking Your Order

Once your order ships, you will receive tracking information via email.

Important:

  • Tracking updates may take 1–3 business days to appear

  • A delay in tracking updates does not mean your order is lost; it's still on its way

4. International Shipments & Customs

For international orders, shipments are sent DDU (Delivered Duty Unpaid).
This means:

  • Any customs duties or taxes are the responsibility of the customer

  • Gtarlineyβ„’ is not liable for customs delays

  • Fees are generally low for small products but vary by country

5. Changes or Cancellations

We process orders quickly to get your products to you faster.

To change shipping details or cancel an order, please contact us within 12 hours at:
service@luvixew.com

Once processing has begun, changes or cancellations are not possible.

6. Lost or Damaged Packages

Damaged Items:
If your item arrives damaged, please send a photo within 72 hours of delivery. We’ll send a replacement at no extra cost.

Lost in Transit:
If the carrier confirms your order is lost, we’ll send a replacement free of charge.

Thank You

At Gtarlineyβ„’, we are committed to delivering your products reliably and sustainably so you can enjoy life’s important moments.